Privacy Policy — jl333 Casino

1. Overview

This Privacy Policy ("Policy") describes how jl333 Casino ("jl333," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "User") who access or use the jl333 website located at jl333.asia and all associated services, features, and content (collectively, the "Platform").

By registering for a jl333 account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jl333 Platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jl333 Casino is the Personal Information Controller responsible for your personal data collected through the Platform.

jl333 Casino operates the Platform for Filipino users and processes personal data in accordance with the lawful bases described in this Policy. Where jl333 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are contractually bound to process data only on jl333's documented instructions and in compliance with applicable Philippine data protection law.

For all data privacy inquiries, requests, and complaints, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

jl333 collects the following categories of personal data from users of the Platform:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (used to verify you are at least 21 years of age);
• Gender (optional, for personalization purposes);
• Username and encrypted password;
• Philippine mobile number and email address.

3.2 KYC & Verification Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID);
• Proof of address documents (e.g., utility bill, bank statement issued within the last three months);
• Selfie or facial verification image where required for identity confirmation;
• Proof of payment method ownership where required.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment method references;
• GCash or PayMaya account reference numbers (not full credentials);
• Bank account details provided for withdrawal processing (account name and number only);
• Bonus and promotional credit history.

3.4 Gaming Activity Data

• Game session records, including games played, bets placed, outcomes, and timestamps;
• Account balance history;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, session time data).

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session logs, access timestamps, and Platform interaction data;
• Cookie identifiers and similar tracking technology data (see Section 9).

3.6 Communications Data

• Records of your communications with jl333 customer support, including live chat transcripts and email correspondence;
• Feedback, survey responses, and complaint records.

4. How We Collect Your Data

jl333 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, web beacons, server logs, and similar technologies when you access and use the Platform (see Section 9);
• From third parties — including identity verification service providers, payment processors, fraud prevention services, and, where applicable, regulatory authorities such as PAGCOR.

5. Purpose & Legal Basis for Processing

jl333 processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

Where jl333 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting our support team or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Sharing Your Personal Data

jl333 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers & Processors

jl333 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, and banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All such providers are contractually bound to process your data only on jl333's instructions and in compliance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

jl333 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. jl333 will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of jl333's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

6.4 With Your Consent

jl333 may share your data with other third parties where you have given your explicit consent to such sharing.

7. Data Retention

jl333 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the session;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, jl333 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

jl333 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl333 Platform;
• Encryption at rest for sensitive personal data stored on jl333 servers;
• Access controls limiting data access to authorized jl333 personnel on a need-to-know basis;
• Multi-factor authentication for internal systems that process personal data;
• Regular security assessments and penetration testing of the Platform;
• Staff training on data privacy and security obligations under Philippine law.

While jl333 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your jl333 login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl333 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

jl333 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the jl333 website. The following types of cookies are used:

You can control cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jl333 Platform. For analytics and marketing cookies, you may withdraw consent at any time by updating your cookie preferences in your account settings or by contacting our support team.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jl333:

• Right to be Informed — You have the right to know what personal data jl333 collects about you and how it is processed, as described in this Policy;
• Right of Access — You may request a copy of the personal data jl333 holds about you at any time;
• Right to Rectification — You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl333's legal retention obligations;
• Right to Object — You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest;
• Right to Data Portability — You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl333's Data Protection Officer using the details in Section 15. jl333 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11. Minors & Age Policy

If jl333 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, jl333 will immediately suspend the associated account, delete the personal data collected, and return any funds to the deposit source. The matter may also be reported to the relevant Philippine authorities.

If you are a parent or guardian and believe that your child under 21 has provided personal data to jl333, please contact our Data Protection Officer immediately using the contact details in Section 15.

12. International Data Transfers

jl333 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting services), jl333 ensures that such transfers are made only to countries or organizations that provide an adequate level of data protection, or that appropriate contractual safeguards are in place, in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

jl333 will not transfer your personal data to any jurisdiction that does not provide adequate protections equivalent to those afforded under Philippine law without your explicit consent or a lawful basis for doing so.

13. Third-Party Links & Services

The jl333 Platform may contain references to third-party payment processors and service providers. These third parties operate under their own privacy policies, which jl333 does not control. jl333 is not responsible for the privacy practices of any third-party service provider.

You are encouraged to review the privacy policies of any third-party services you use in connection with your jl333 account, including your GCash, PayMaya, or banking provider's privacy policy, to understand how they handle your personal data.

14. Changes to This Privacy Policy

jl333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jl333 will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via email or in-platform notification.

Your continued use of the jl333 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.

We encourage you to review this Policy periodically to stay informed about how jl333 protects your personal information.

15. Contact & Data Protection Officer

For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding jl333's handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by jl333.